Category: Line of Site

These are my originals articles, essays, and series on a variety of topics.

The MOST Important OSI Layer for Business IT Service Management Pros

There IS one layer that is MOST important to be great at for business and career success in ITSM

Two Simple Rules to Boost Your Interpersonal Success Rate Anywhere

People’s pet peeves and biases can be hard to predict, but two simple rules can help you to always leave the best interpersonal impressions.

Reconciling Diversity, Inclusion, Bias, Qualification, and Culture Fit “Rightly”​

Where are the boundaries? What are the real guideposts we should focus on?

Adventures of Door Dashing in Petaluma, California

Gig working can be a rollercoaster, but is a great option for many.

Reflections of Rona

How is the Rona shaping our world?

Put Your Hands Behind Your Back?

We’re seeing the next American Re-evolution… hopefully… if for no one else, for George Floyd.

There is NO Social Media Monopoly

Should Facebook be put in the hucklebuck? Let’s examine the social media business and cultural evolution.

Roomin’​ with Kools back in 1998

The paths of those we encounter can lead places we never would’ve guessed. Stand by principles.